General information
Art By Amelie
CVR. No. 35873740
Att. Amelie Huart c/o Simonsen Consulting
Strandlodsvej 88a, 2nd Floor
2300 Copenhagen S
Email: [email protected]

Nordea Bank
Reg. 5501 Account. 0748465251
IBAN: DK4020000748465251
SWIFT: NDEADKKK

General Terms and Conditions

It is very important for us that you feel completely safe when purchasing products or contacting us at ArtbyAmelie. Therefore we handle all sensitive information, such as personal information etc, according to current GDPR regulations. Personal information will only be available to ArtbyAmelie and will not be disclosed, sold or made available to third parties.

Please note that colors, shades and textures might appear different in photos than in real life. Our artwork is professionally photographed and we try to show our artwork as true to the originals as possible, but depending on what contrast, color settings and brightness you may have on your screen the photographs can vary from the original painting.

We reserve us the right to change the contents of terms and conditions and any typos that might occur on this website. All prices and availability will be updated regularly but stock/supply might not always be correct.

All content on this site is copyrighted and reproduction of any way is forbidden.

Custom orders

At ArtbyAmélie you have the opportunity to order custom made paintings. To ensure a seamless process you need to reach out to ArtbyAmélie and state the quantity and size you are interested in. Select whether your artwork will be hung landscape or portrait.​To decide on the right composition and color palette, you can chose 1-3 of the displayed paintings from this website as a reference. Please note that these should all preferably be from the same series. You can either use the contact form or send a message directly to [email protected] Further discussions on composition and color choice can proceed from there. Every artwork is completely unique.

Artshop

All artworks offered and displayed on artbyamelie.com are painted by the artist Amélie herself. Materials used is high quality acrylic paint on stretched cotton or linen canvas. All reproduction and copyright is owned by ArtbyAmelie. Shipping is not included in the displayed price of the presented artworks. Shipping cost are though added during the check-out purchase process. Photo credits for stock photos used to support the visualisation of the paintings have been purchased via Shutterstock.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

Payment & Pricing

Product prices can be shown in DKK, GBP, EUR and USD (please select on the left side of the page which currency applies to you if not already shown correctly). We offer free shipping in Copenhagen. Generally, the price for shipping varies depending on what country and state you live in. On average, EU-wide shipping ranges from approx. DKK 300 to DKK 1000, depending on the size of the painting. If you wish to know the price in another currency or if you want to know the exact price for shipping for a non-EU country, please contact us at [email protected] and we will get back to you as soon as possible.

At ArtbyAmelie we emphasize security, which is why we use Stripe as our preferred payment solution. Stripe is responsible for the payment process and ArtbyAmelie cannot view your payment information. With the payment you can be 100% safe as Stripe secures all data under PCI standards. Read more about Stripe safety here.

When you pay with Dankort or Visa / Dankort, the amount will only be deducted from your account when the order is shipped with UPS.

All prices are incl. 25% VAT.

Shipping

We offer standard shipping within EU, for shipping outside the EU, please contact us and we will send you a shipping cost offer. The price for shipping original artwork varies depending on what country and state you live in. On average, EU-wide shipping ranges from approx. DKK 300 to DKK 1000, depending on the size of the painting. If you wish to know the price in another currency or if you want to know the exact price for shipping for a non-EU country, please contact us at [email protected] and we will get back to you as soon as possible.

We use UPS as a supplier to make the prices transparent. Artbyamelie.com bears responsibility for the goods until you receive them. The time of delivery is considered when the goods are or have been attempted to be delivered to the customer. Artbyamelie.com delivers to all over the world, freight rates will be regulated by the country of dispatch. 

All orders are delivered as mail parcels via UPS and can be followed via UPS Track & Trace parcel system. You will receive your Track & Trace number once the parcel has been dispatched.

Returns & Refunds

If you wish to return a product you can contact us within 14 days after receiving your package. Please note that we do not pay for any additional fees (such as packaging materials and shipping costs etc) and that you are responsible for delivering the package back to us in a secure way. As soon as we have cleared that the product/products are in perfect condition we will transfer you money back as soon as possible. Custom requested paintings are refunded excl. 30% non-refundable downpayment. 

If your product/products appears to be broken or damaged in any way upon arrival and you wish to make a complaint, contact us as soon as possible with details, pictures and any additional information that we might need and we will get back to you as soon as possible.

If you have any questions regarding returns or refunds, please contact us at [email protected] and we will help you every step of the way!

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Do NOT follow this link or you will be banned from the site!